Help Desk Support

The University Center Help Desk is the first point of contact for faculty, staff and students who need information technology or multimedia assistance. Individuals seeking assistance can submit a request online, call, e-mail or stop by the Help Desk office.

 

Contact the Help Desk When You Need:

• Professional support for basic computing, audio/visual and distance education services (DDN).

• Help with malfunctioning office technology (computers, printers, scanners, etc.).

• Help with malfunctioning smart podiums (includes ELMO, VCR/DVD, LCD) or distance technologies (DDN).

• Instructional technology equipment for your classroom or professional presentations.

• Help with network issues such as account changes.

• Help with accessing UC’s wireless network.

• Information from online FAQs, manuals and tutorials that empowers users to self-troubleshoot.

• Technical staff to help you with a technology-related project.

Help Desk Regular Hours

• Monday -Thursday: 8:00 am – 10:00 pm
• Friday: 8:00 am – 5:00 pm
• Saturday: Closed

Open Computer Lab Hours

• Monday -Thursday: 8:00 am – 10:00 pm
• Friday: 8:00 am – 5:00 pm
• Saturday: Closed

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Click Here to Submit a Request Online

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Contact Us

University Center
Walk-In assistance during hours above: Administration (main) Building (FADM 135)
4801 N Career Ave
Sioux Falls SD 57107
Phone: 605-201-4887
Fax: 605-367-5643

Email: [email protected]